Terms of service
Overview
This website is operated by Doretti Black LLC under the brand name Deadpan.
Throughout the site, the terms "Deadpan," "we," "us," and "our" refer to Doretti Black LLC.
Deadpan provides this website, including all information, content, products, and services available through the site, subject to these Terms of Service.
By visiting our website and/or purchasing something from us, you agree to be bound by these Terms of Service.
Please read these Terms carefully before using our website or placing an order.
Use of Our Store
You agree to use our website only for lawful purposes and in accordance with these Terms.
You may not use our products, website, or services for any illegal or unauthorized purpose or violate any applicable laws or regulations.
We reserve the right to refuse or cancel service or orders where reasonably necessary, including in cases of suspected fraud, abuse, or violations of these Terms.
Products and Orders
All products sold by Deadpan are made to order. Production generally begins shortly after an order is submitted and payment is confirmed.
We reserve the right to refuse or cancel an order in circumstances including:
• Suspected fraudulent activity.
• Incorrect pricing or product information caused by a technical error.
• Product unavailability.
• Violation of these Terms.
If we cancel an order after payment has been collected, any applicable refund will be issued to the original payment method.
Product Information
We make reasonable efforts to display product descriptions, colors, measurements, and images as accurately as possible.
However, colors may vary slightly depending on your monitor, device settings, screen calibration, and the nature of the garment-dyeing and printing process.
Product measurements may also have minor variations due to manufacturing processes.
Please review product descriptions and size charts carefully before placing your order.
Shipping and Fulfillment
Products are produced and fulfilled by third-party manufacturing and fulfillment partners.
Production and delivery times may vary depending on product availability, order volume, fulfillment location, carrier performance, and destination.
Once an order has shipped, tracking information will be provided when available.
We are not responsible for delays caused by carriers, severe weather, incorrect customer-provided addresses, or other circumstances outside our reasonable control.
If an order appears to be lost in transit or there is a delivery issue, please contact us so we can investigate and determine an appropriate resolution.
Returns, Exchanges, and Refunds
Because our products are made to order, we generally do not accept returns or exchanges for reasons including:
• Incorrect size selected by the customer.
• Incorrect color selected by the customer.
• Change of mind.
• Personal preference.
If your order arrives damaged, defective, incorrect, or there is a fulfillment error, please contact us in accordance with our Return and Refund Policy.
Payments
All purchases must be paid in full at the time of checkout unless another payment arrangement is expressly offered during checkout.
You agree to provide accurate and complete billing, payment, and account information for purchases made through our store.
Payments are processed using Shopify and other authorized payment service providers.
Intellectual Property
Unless otherwise stated, the content on this website, including designs, graphics, logos, text, images, and other materials, is owned by Doretti Black LLC or used with permission.
You may not reproduce, distribute, modify, sell, or commercially use our content without prior written permission.
Third-Party Services
We use third-party providers to operate parts of our business, including ecommerce infrastructure, payment processing, analytics, manufacturing, fulfillment, and shipping.
Your interaction with certain third-party services may also be subject to their applicable terms and privacy policies.
Limitation of Liability
To the maximum extent permitted by applicable law, Doretti Black LLC shall not be liable for indirect, incidental, special, or consequential damages arising from your use of our website, products, or services.
Nothing in these Terms excludes or limits liability that cannot legally be excluded or limited.
Indemnification
To the extent permitted by applicable law, you agree to indemnify and hold harmless Doretti Black LLC, Deadpan, and their service providers from claims, losses, liabilities, damages, and reasonable expenses arising from your unlawful use of the Services or material violation of these Terms.
Changes to These Terms
We may update these Terms from time to time.
Updated Terms become effective when posted on this page unless otherwise required by applicable law.
Governing Law
These Terms and any agreements related to purchases made through our website are governed by the applicable laws of the State of Florida and the United States, without regard to conflict-of-law principles, except where mandatory consumer protection laws provide otherwise.
Contact Information
Deadpan is operated by:
Doretti Black LLC
1150 NW 72nd Ave, Tower 1 Ste 455
Miami, FL 33126
United States
Email: hello@thedeadpandept.com
Phone: +1 (786) 917-5305